Crosstrees Chalet Privacy Policy

We collect personal information from you, including your name, contact information and billing or purchase information. We collect your personal information to process and confirm your reservation.

A secure payment gateway is used to process all transactions and credit card details. We have taken all practicable steps from both a technical and systems perspective to ensure that all of your information is securely protected.  We may need to contact you via email or telephone if there are matters affecting your booking or if you choose to make amendments or cancellations. We keep your information safe by storing it securely and only allowing certain staff to access it.  

We will not share your information with any third party.   You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us using the form on the main page, or send correspondence to PO Box 227, Ostend, Waiheke Island 1843.